Account deletion
This page explains how you can request deletion of your account and associated data for Switchly, Switchly Lite, and Switchly Launcher.
Switchly supports self-service account deletion directly in the app. If you no longer have access to the app, or the installed Switchly product does not offer the deletion action, you can still request deletion by email.
If you still have access to Switchly, account deletion is self-service and does not require a support request:
Switchly deletes the Firebase account and associated Switchly cloud backups/data. Local profiles, rules, schedules and statistics stored only on that device are kept.
If you cannot access the app, or your installed Switchly product does not provide the in-app deletion action, you can request account deletion by contacting us:
Contact:
Email: support@saltyy.at
Please include:
When your account deletion request is completed, we delete your app account and associated account data stored for that account, including cloud-stored app data related to your account where applicable.
Depending on the app and enabled features, this may include:
Self-service account deletion does not automatically erase Switchly data that exists only on your device. Local profiles, rules, schedules and statistics can be removed separately by resetting Switchly app data or uninstalling the app.
Some limited data may be retained where required for legitimate reasons such as legal compliance, security, fraud prevention, abuse prevention, financial recordkeeping, or enforcement of terms.
We aim to process account deletion requests without undue delay. If we need additional information to verify the request or identify the correct account, we may contact you first.
If you have questions about account or data deletion, contact: support@saltyy.at