Store
Information for physical Switchly Tag orders, shipping regions, delivery estimates and return support.
Switchly Tags are designed, printed and packed in small batches. Orders are usually prepared as soon as reasonably possible after payment confirmation. Custom colors or unusual printable requests may take longer because printability and filament availability need to be checked first.
The store can show shipping options for Austria, the European Union and worldwide delivery where available. The final shipping option and address are collected during Stripe Checkout.
Delivery times are estimates and may vary depending on the destination, carrier, customs handling, holidays and other events outside direct control. Tracking may be included when the selected shipping method provides it.
For orders outside Austria or outside the European Union, import duties, taxes or customs fees may apply depending on the destination country. These costs are usually charged by local authorities or carriers and are not controlled by Switchly.
If something arrives damaged, incorrect or incomplete, contact support with your order details and photos where helpful. I will review the issue and look for a practical solution.
Before returning an item, contact support first so the order can be identified and the next steps can be clarified. Consumer withdrawal rights remain described separately on the Right of Withdrawal page.
For shipping or return questions, contact info@saltyy.at.